Question 1

What is coliving and who can apply?

Accepted Answer

Coliving is the new way of shared living, sitting at the intersection of shared apartments and studio apartments. Every member gets their own private suite plus access to generous common spaces. Our members are typically working professionals between the ages of 20 and 40.

Question 2

What about the community? Who are your members?

Accepted Answer

STACEY operates locations in Hamburg, Berlin and Vallendar, with over 300 members from all around the world. Most are young professionals, founders and students looking for more than just four walls.

Question 3

Are there member events?

Accepted Answer

Yes, we organize events for our members on a regular basis. It might be the opening party of a new location, an in-house concert exclusively for our members, or a community dinner at your location's common space.

Question 4

What services are included?

Accepted Answer

Almost everything you need for daily life: furniture and bedding, weekly cleaning of common areas, heating, electricity, water, WiFi, plus access to our community events. One bill covers the rental essentials. Members handle their own laundry (via our on-site WeWash service), the German broadcasting fee (GEZ / Rundfunkbeitrag, required by law for all residents in Germany) and personal expenses such as groceries or toiletries. Some things sit outside the monthly rate, so additional costs can come up beyond what's included.

Question 5

How can I apply?

Accepted Answer

The entire process runs online. Pick your location, move-in date and preferred suite on our website, enter your details, sign the lease digitally via Yousign and pay the €195 membership fee by credit card or another instant payment method (SEPA is not available for this step). Once your security payment is received within 48 hours, your move-in is confirmed. No paperwork, no waiting on us.

Question 6

How does the pricing work?

Accepted Answer

Prices vary according to the duration of your stay and the suite you choose. On top of your rent we ask for a reimbursable security payment, which is returned after check-out provided there are no damages and no other open payments such as outstanding rent.

Question 7

Can I register my residency at STACEY?

Accepted Answer

Yes, at our long-stay locations. We provide the "Wohnungsgeberbestätigung" (landlord confirmation) before your move-in so you can register your address with the authorities.

Question 8

How does check-in and check-out work?

Accepted Answer

Everything you need is in your welcome email, sent before move-in: your address, how to get in and what to do on day one. You enter with a digital lock, so there is no key handover and no waiting on us. During office hours you can reach us by email at booking@stacey.de, and there is an emergency contact for anything urgent outside those hours. At check-out, follow the move-out instructions we send you, leave your suite clean and empty, and hand it back on the agreed date. Any damages found at move-out are deducted from your security payment.

Question 9

Is there a minimum or maximum rental period?

Accepted Answer

Long-stay requires a minimum of 3 months with no maximum. Short-stay is flexible and can be booked for up to 180 nights.

Question 10

Can I switch between different locations?

Accepted Answer

Yes, as long as there's availability at the other location. Existing members get priority when transferring between STACEY locations, whether from Hamburg to Berlin or just across town. A new €195 membership fee applies each time you switch.

Question 11

Can I change the furniture in my room?

Accepted Answer

Yes, as long as you don't damage walls or ceilings and everything is returned to its original condition when you move out.

Question 12

How do I terminate my lease?

Accepted Answer

Long-stay contracts require 3 months' notice. Short-stay end-dates are fixed and agreed during the booking process.

Question 13

Can I invite a friend to stay with me?

Accepted Answer

On long-stay it's fine to have a friend stay over, as long as you check with your flatmates first and they're happy with it, and only for the number of guest nights set out in your rental agreement. On short-stay, overnight guests are not permitted.

Question 14

What if something goes wrong during my stay?

Accepted Answer

Just call us or email booking@stacey.de and we'll sort it out together, whether it's a maintenance issue or something with your flatmates.

Question 15

Can we rent a suite as a couple?

Accepted Answer

Yes. We have selected suites designed for two. When you choose 2 people in the booking process, you'll see exactly which suites are available for couples.

Question 16

Are pets allowed?

Accepted Answer

Unfortunately not, out of consideration for our community, we cannot accept pets at any STACEY location.

Question 17

Do you offer private parking?

Accepted Answer

We don't have private parking at any of our houses. All our locations are well-connected by public transport, so a car is rarely needed.

Question 18

Is there a curfew?

Accepted Answer

STACEY does not impose any curfew, but we do expect our members to respect the neighborhood and their fellow residents, especially at night.

Frequently Asked Questions